Prevention and well-being

Employees: University employees who are experiencing possible COVID-19 symptoms should contact their health care provider and also notify the UHealth hotline at 305-243-8378. The hotline is available weekdays from 8 a.m. to 5 p.m. and is staffed by UHealth nurses who can provide guidance. Employees who are required to self-isolate for a period of 14 days must also contact their HR partner.

Students: Students who are experiencing symptoms or who require clinical assistance should contact their health care provider or Student Health Service at 305-284-9100. To report a positive case of COVID-19 or exposure to COVID-19 that does not require clinical assistance, please complete this form.

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  • How do I prevent COVID-19?

    The best way to prevent infection is to avoid being exposed to the virus. The CDC recommends everyday preventive actions to help limit the spread of respiratory viruses:

    • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
    • Avoid touching your eyes, nose, and mouth with unwashed hands.
    • Avoid close contact with people who are sick.
    • Stay home when you are sick.
    • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
    • Clean and disinfect frequently touched objects and surfaces.

  • Should I wear a mask?

    In light of new data about how COVID-19 spreads, along with evidence of widespread COVID-19 illness in communities across the country, CDC recommends that people wear a cloth face covering to cover their nose and mouth in the community setting. This is an additional public health measure people should take to reduce the spread of COVID-19 in addition to (not instead of) social distancing, frequent hand cleaning and other everyday preventive actions. A cloth face covering is not intended to protect the wearer, but may prevent the spread of virus from the wearer to others. This would be especially important in the event that someone is infected but does not have symptoms.

    The use of facemasks also is crucial for health workers and other people who are taking care of someone infected with COVID-19 in close settings (at home or in a health care facility). For UHealth personal protection guidelines, please visit my.med.miami.edu and review the "Process and Procedures" tab.

  • What are the symptoms of COVID-19?

    Patients with confirmed COVID-19 infection have had a wide range of symptoms reported – ranging from mild symptoms to severe illness:

    • Fever
    • Cough
    • Shortness of breath or difficulty breathing
    • Chills
    • Repeated shaking with chills
    • Muscle pain
    • Headache
    • Sore throat
    • New loss of taste or smell


    The CDC believes at this time that symptoms of COVID-19 may appear in as few as two days or as many as 14 days after exposure. Current estimates are that it takes about five days for COVID-19 symptoms to show after contracting the virus.

  • What is the treatment for COVID-19?

    People infected with COVID-19 should receive supportive care to help relieve symptoms. Currently, there is no specific antiviral treatment recommended for COVID-19 infection.

  • What should I do if I believe I have been exposed to COVID-19?

    If you think you have been exposed to COVID-19, please review the Centers for Disease Control and Prevention recommendations.

  • I am feeling stressed and overwhelmed, who can I talk to?

    The University of Miami Counseling Center provides a wide array of effective and quality multi-disciplinary psychological services for students. Visit counseling.studentaffairs.miami.edu for more information or call 305-284-5511.

    Faculty and staff can contact the Faculty and Staff Assistance Program at 305-284-6604. More information is available at fsap.miami.edu.

    UM/Aetna members can contact Carisk Behavioral Health at 1-800-294-8642 for mental health services, the Aetna 24-hour toll free helpline at 1-833-327-AETNA (2386) and the Aetna Nurse Medical Line at 1-800-556-1555.

    Miami-Dade County provides comprehensive counseling service. More information is available at http://www.miamidade.gov/assistance/conseling_services.asp.